Return Policy

Returns & Refunds Policy

At Mop It Right, we want you to love your purchase. If you are not fully satisfied, we’re here to help with our Returns & Refunds Policy.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.

• A receipt or proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Digital goods (e.g., downloads, subscriptions)

• Perishable items (e.g., food, flowers, cosmetics)

• Final sale or clearance items

• Personalized or custom products

Return Process

To start a return, please contact us at mopitright@gmail.com with the following information:

• Order number

• Item(s) you wish to return

• Reason for return

• Photo evidence of the product being defective or damaged

Once approved, we’ll provide instructions on how and where to send your return.

Refunds Process

• Refunds are issued once your return is received and inspected.

• If approved, your refund will be processed within [7–10 business days].

• Refunds are credited back to your original payment method.

• Please note it may take additional time for your bank or credit card provider to post the refund.

Shipping Costs

• Customers are responsible for paying shipping costs for returning items.

• Shipping costs are non-refundable.

• If the product is defective, damaged, or incorrect, we cover the return shipping.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact us at:

Mop It Right

mopitright@gmail.com